Pengaruh Kualitas Produk, User Generated Content dan Brand Image terhadap Minat Beli: Studi Pada Konsumen Feel Matcha di DKI Jakarta

Rilly Salwa Nuryamin; Elizabeth Elizabeth

doi:10.61132/maeswara.v4i2.2520

Authors

Rilly Salwa Nuryamin Universitas Budi Luhur
Elizabeth Elizabeth Universitas Budi Luhur

DOI:

https://doi.org/10.61132/maeswara.v4i2.2520

Keywords:

Brand Image, Matcha Café, Purchase Intention, Product Quality, User Generated Content

Abstract

The matcha cafe industry in Indonesia is experiencing rapid growth in line with increasing matcha consumption and the growth of matcha-based cafe brands. This growth has led to increasingly competitive competition in the beverage business sector. Feel Matcha, as the first matcha cafe in Indonesia, faces competitive pressure from various new brands such as Uki Matcha and Matchaboy. This study aims to determine the partial and simultaneous effects of Product Quality, User Generated Content, and Brand Image on the Purchase Intention of Feel Matcha consumers in DKI Jakarta. This is a quantitative study. The technique used to determine the population is non-probability sampling. The population in this study is all Feel Matcha consumers, the exact number of which is unknown. The sample used in this study consisted of 97 respondents, with accidental sampling and using the Lemeshow formula. In this study, the data were analyzed using SPSS version 26 and Microsoft Excel 2021. The results of this study indicate that Product Quality, User Generated Content, and Brand Image partially influence Purchase Intention.

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