1.
Michael Rawung, Richard Poluan, Seprin Pareda. Kualitas Pelayanan Telephone Operator Pada Front Office Departemen di Kima Bajo Resort & SPA Manado. Manuhara [Internet]. 2023 Jul. 27 [cited 2024 Nov. 24];1(3):96-137. Available from: https://journal.arimbi.or.id/index.php/Manuhara/article/view/67