Menuju Kapabilitas Transformasi Digital Tingkat Tinggi: Mengintegrasikan Kapabilitas Organisasi melalui Tinjauan Literatur Sistematis
DOI:
https://doi.org/10.61132/lokawati.v4i4.2691Keywords:
Digital Transformation Capability, Higher-Order Capability, Organizational Capability, Strategic Agility, Systematic Literature ReviewAbstract
This study aims to analyze the development of the Digital Transformation Capability (DTC) concept, identify the organizational capabilities that constitute DTC, and formulate research gaps and future research directions through a Systematic Literature Review (SLR) approach. The study adopted the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to conduct a systematic search of the Scopus database using the keywords Digital Transformation Capability, Strategic Organizational Agility, Hospital Innovation, and Performance. Of the 56 articles initially identified, 13 met the inclusion criteria and were subsequently analyzed using thematic analysis. The findings indicate that the concept of DTC has evolved from a technology implementation-oriented perspective toward an organizational capability-oriented perspective. The literature synthesis identified five major capability dimensions that collectively constitute DTC: strategic leadership capability, knowledge and information capability, human and organizational capability, resource and agility capability, and innovation and collaboration capability. The review also reveals that the existing literature remains conceptually fragmented, as organizational capabilities have generally been examined independently rather than integrated into a comprehensive DTC model as a higher-order capability. Furthermore, previous studies have predominantly employed cross-sectional research designs and have largely focused on organizational contexts outside the healthcare sector. This study concludes that Digital Transformation Capability represents an organizational capability developed through the integration of multiple strategic capabilities to support sustainable digital transformation. These findings provide a conceptual foundation for the development of theoretical models and future empirical research on DTC across diverse organizational contexts.
Downloads
References
Abed Alhameed, A. A., & Emeagwali, O. L. (2026). Strategic Digital Leadership for Sustainable Transformation: The Roles of Organizational Agility, Digitalization, and Culture in Driving Superior Performance. Sustainability (Switzerland, 18(2). https://doi.org/10.3390/su18020837
AlTaweel, I. R., & Al-Hawary, S. I. (2021). The mediating role of innovation capability on the relationship between strategic agility and organizational performance. Sustainability, 13(14), 7564.
Arsawan, I. W. E., ssy De Hariyanti, N. K., Atmaja, I. M. A. D. S., Suhartanto, D., & Koval, V. (2022). Developing organizational agility in SMEs: An investigation of innovation’s roles and strategic flexibility. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 149.
Atanassova, I., Bednar, P., Khan, H., & Khan, Z. (2025). Managing the VUCA environment: The dynamic role of organizational learning and strategic agility in B2B versus B2C firms. Industrial Marketing Management, 125, 12–28. https://doi.org/10.1016/j.indmarman.2024.12.008
Balzano, M. (2025). Post-Error Adjustments: Strategic Agility and Organizational Zemblanity. California Management Review, 67(4), 121–153. https://doi.org/10.1177/00081256251332311
Bouguerra, A., Hughes, M., Rodgers, P., Stokes, P., & Tatoglu, E. (2024). Confronting the grand challenge of environmental sustainability within supply chains: How can organizational strategic agility drive environmental innovation? Journal of Product Innovation Management, 41(2), 323–346. https://doi.org/10.1111/jpim.12692
Chwiłkowska-Kubala, A., Cyfert, S., Malewska, K., Mierzejewska, K., Szumowski, W., & Prause, G. (2023). What drives organizational agility in energy sector companies? The role of strategic CSR initiatives and the dimensions of proactive CSR. Sustainable Futures, 6. https://doi.org/10.1016/j.sftr.2023.100133
Clauss, T., Kraus, S., Kallinger, F. L., Bican, P. M., Brem, A., & Kailer, N. (2021). Organizational ambidexterity and competitive advantage: The role of strategic agility in the exploration-exploitation paradox. Journal of Innovation & Knowledge, 6(4), 203–213.
Lyn Chan, J. I., & Muthuveloo, R. (2021). Antecedents and influence of strategic agility on organizational performance of private higher education institutions in Malaysia. Studies in Higher Education, 46(8), 1726–1739.
Malik, M., Andargoli, A., Tallon, P., & Wickramasinghe, N. (2025). An organizational sensemaking theorizing of how firms construct digitally enabled strategic agility. Information and Management, 62(4). https://doi.org/10.1016/j.im.2025.104130
Rozak, H. A., Adhiatma, A., Fachrunnisa, O., & Rahayu, T. (2023). Social Media Engagement, Organizational Agility and Digitalization Strategic Plan to Improve SMEs’ Performance. IEEE Transactions on Engineering Management, 70(11), 3766–3775. https://doi.org/10.1109/TEM.2021.3085977
Zhu, X., & Li, Y. (2023). The use of data-driven insight in ambidextrous digital transformation: How do resource orchestration, organizational strategic decision-making, and organizational agility matter? Technological Forecasting and Social Change, 196. https://doi.org/10.1016/j.techfore.2023.122851
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






