Pengaruh Promosi pada Media Sosial TikTok dan Kualitas Produk terhadap Keputusan Pembelian Konsumen Gen Z pada Produk Skincare Glad2Glow
DOI:
https://doi.org/10.61132/maeswara.v3i5.2210Keywords:
Digital Promotion, Gen Z Consumers, Product Quality, Purchase Decision, Social MediaAbstract
The skincare industry has seen significant growth in the importance of maintaining skin health and appearance. This study aims to examine the influence of promotions on TikTok social media and product quality on Gen Z consumers' purchasing decisions for Glad2Glow skincare products. The study employs a quantitative method using a survey technique via an online questionnaire distributed between April and June 2025 to 80 Gen Z respondents who had viewed Glad2Glow promotions on TikTok and made purchases. Data analysis was conducted using SPSS version 27 software, including data quality tests such as validity, reliability, classical assumptions, multiple linear regression, t-test, F-test, and determination coefficient. The analysis results indicate that, partially, promotions on TikTok social media do not significantly influence purchasing decisions, with a significance value of (0.354 > 0.05) and (calculated t-value 0.932 < table t-value 1.991). Conversely, Product Quality was found to have a positive and significant effect on Purchase Decisions, with a significance value of (0.01 < 0.05) and (calculated t-value 5.551 > table t-value 1.991). Simultaneously, both variables—Promotion on TikTok Social Media and Product Quality—together have a significant effect on Purchase Decisions, as indicated by F calculated 26.763 (> F table 3.12) and significance 0.01 (< 0.05).
Downloads
References
Aghitsni, W. I., & Busyra, N. (2022). Pengaruh kualitas produk terhadap keputusan pembelian kendaraan bermotor di Kota Bogor. 6(3).
Anugrah, S. N., Muhammadiyah, U., Achmad, J., Hadfizi, H., Yohanes, J., Wibowo, G., & Jember, U. M. (2023). Pengaruh promosi produk melalui media sosial TikTok dan review produk pada marketplace terhadap keputusan pembelian (Studi kasus pada mahasiswa Unmuh Jember). Jurnal Mahasiswa Entrepreneur (JME) FEB UNARS, 2(2), 173–182.
Barus, N. B., Pangaribuan, M., Purnami, S., Bisnis, M., Niaga, A., & Medan, P. N. (2021). Pengaruh promosi menggunakan media sosial TikTok terhadap keputusan pembelian produk kosmetik MS Glow pada mahasiswa di Kota Medan.
Cahyadi Lukieto, & Purba, K. (2022). Pengaruh kualitas produk, harga dan citra merek terhadap keputusan pembelian melalui kepercayaan pada kosmetik MS Glow di Kota Tebing Tinggi. 1, 36–44.
Citradewi, J., & Siska, E. (2023). Pengaruh kualitas produk dan harga terhadap keputusan pembelian pada produk UMKM Dekranasda Kota Depok. CiDEA Journal, 2(1), 104–116. https://doi.org/10.56444/cideajournal.v2i2.797
data.goodstats.id. (2024). Mayoritas 24% Gen Z menggunakan TikTok.
Dora, Y. M., & Assyfa, A. F. (2022). Pengaruh promosi di media sosial TikTok dan kualitas produk terhadap keputusan pembelian. 2. https://journal.w1idyatama.ac.id/index.php/bes
Duha, H. W. P. (2024). Pengaruh harga terhadap keputusan pembelian konsumen di UD Henny Aluminium Telukdalam Kabupaten Nias Selatan.
Efendi, F. B., & Aminah, S. (2023). Pengaruh promosi dan kualitas produk terhadap keputusan pembelian produk skincare Skintific (Studi pada mahasiswa UPN “Veteran” Jawa Timur). J-MAS (Jurnal Manajemen Dan Sains), 8(1), 762. https://doi.org/10.33087/jmas.v8i1.1055
Garuda Website. (2025). Data pengguna TikTok 2024.
JariBijak.com. (2024). Pengguna TikTok Indonesia lampaui Amerika.
Martini, A. N., Feriyansyah, A., & Venanza, S. (2021). Pengaruh kualitas produk terhadap keputusan pembelian handphone Oppo di Kota Pagar Alam. 3(1), 44–53.
Meliana Rafa, O., Siska, E., Studi Manajemen, P., & Ekonomi dan Bisnis, F. (2023). Analisis harga dan kualitas produk terhadap keputusan pembelian produk Avoskin Natal Indra. 1(2).
Purwanto. (2018). Teknik penyusunan instrumen (A. Saifudin, Ed.; Ctakan pertama). StaiaPress.
Putri, T. N. (2024). Pengaruh promosi di media sosial TikTok dan kualitas produk terhadap keputusan pembelian (Studi kasus pada Camille Beauty). 02(04). https://e-journal.naureendigition.com/index.php/mj
Rahmat Hidayat, A., & Siska, E. (2024). Analisis pengaruh harga dan kualitas produk terhadap minat beli konsumen sepeda motor listrik di Depok. 4, 195–208. https://doi.org/10.59581/jmk-widyakarya.v2i3.3652
Sihotang, H., Pd, M., Penerbitan, P., Buku, P., & Tinggi, P. (2023). Metode penelitian kuantitatif.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.