Analisis Komunikasi dan Budaya Organisasi terhadap Kinerja Karyawan pada Perusahaan PT Kereta Api Indonesia (Persero)

Rismawati Rismawati; Anggi Maulana; Shavira Nafa Dilla; Supriyanto  Supriyanto; Siti Nuraini

doi:10.61132/lokawati.v3i4.1997

Authors

Rismawati Rismawati Universitas Pelita Bangsa
Anggi Maulana Universitas Pelita Bangsa
Shavira Nafa Dilla Universitas Pelita Bangsa
Supriyanto Supriyanto Universitas Pelita Bangsa
Siti Nuraini Universitas Pelita Bangsa

DOI:

https://doi.org/10.61132/lokawati.v3i4.1997

Keywords:

Employee Performance, Organizational Communication, Organizational Culture

Abstract

This study aims to analyze the application of Organizational Theory at PT Kereta Api Indonesia (Persero) in the context of organizational communication, organizational culture and employee performance. PT Kereta Api Indonesia as a state-owned company engaged in the transportation sector has unique challenges and opportunities in managing its human resources and operations. Through a qualitative approach, this study collected data from interviews with managers and employees, as well as analysis of internal company documents. The results of this study indicate that effective communication and a strong organizational culture contribute significantly to improving employee performance. In addition, the implementation of clear organizational values and ongoing training are key factors in creating a productive work environment. This study is expected to provide insight for PT Kereta Api Indonesia management in optimizing organizational strategies to achieve better company goals.

Downloads

Download data is not yet available.

References

Hanyfah, S., Fernandes, G. R., & Budiarso, I. (2022). Penerapan Metode Kualitatif Deskriptif Untuk Aplikasi Pengolahan Data Pelanggan Pada Car Wash. Semnas Ristek (Seminar Nasional Riset Dan Inovasi Teknologi), 6(1), 339–344. https://doi.org/10.30998/semnasristek.v6i1.5697

Miller, K. (2005). Communication Theories: Perspectives, Processes, and Contexts. McGraw-Hill.

Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). Jossey-Bass.

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (17th ed.). Pearson.

Miller, K. (2005). Communication Theories: Perspectives, Processes, and Contexts. McGraw-Hill.

Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). Jossey-Bass.

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (17th ed.). Pearson.

Katz, D., & Kahn, R. L. (1978). The Social Psychology of Organizations (2nd ed.). Wiley.

Fernandes, G., Suryanto, T., & Widodo, A. (2021). Digital Transformation in Public Sector: A Case Study of ERP Implementation in Indonesian Government Agencies. Journal of Public Administration and Governance, 11(4), 120-135. https://doi.org/10.5296/jpag.v11i4.19201

Haryanto, A., Sari, D. P., & Prasetyo, B. (2021). The Role of Organizational Communication in Enhancing Employee Engagement: A Case Study of Indonesian State-Owned Enterprises. Journal of Management Development, 40(3), 45-60. https://doi.org/10.1108/JMD-09-2020-0301

Nugroho, H., & Pratama, A. (2023). Ambidextrous Organizational Culture in Southeast Asian State-Owned Enterprises: A Comparative Analysis. Asia Pacific Management Review, 28(2), 89-104. https://doi.org/10.1016/j.apmrv.2023.02.003

Putra, R. A., Dewi, L., & Santoso, T. (2022). Digital Transformation Challenges in Indonesian State-Owned Enterprises: A Cultural Perspective. Asian Journal of Business Research, 12(2), 112-129. https://doi.org/10.14707/ajbr.220101

Sari, R., Utami, W., & Hidayat, D. (2023). Risk-Aversion Culture and Innovation Barriers in Indonesian State-Owned Enterprises. Journal of Organizational Change Management, 36(1), 134-150. https://doi.org/10.1108/JOCM-08-2022-0241

Wijaya, T., & Sutrisno, A. (2023). Safety Culture and Customer Satisfaction in Transportation SOEs: Evidence from Indonesia. Transportation Research Journal, 15(1), 78-94. https://doi.org/10.1016/j.trj.2023.01.005