Pengaruh Kompetensi terhadap Kinerja Pegawai pada Dinas Pariwisata Kota Manado

Agnes Monica Sumolang; Daisy I. E. Sundah; Mikke R. Marentek

doi:10.61132/lokawati.v4i6.2899

Authors

Agnes Monica Sumolang Politeknik Negeri Manado
Daisy I. E. Sundah Politeknik Negeri Manado
Mikke R. Marentek Politeknik Negeri Manado

DOI:

https://doi.org/10.61132/lokawati.v4i6.2899

Keywords:

Cross-Divisional Assignment, Employee Performance, Public Sector, Simple Linear Regression, Technical Competence

Abstract

This study aims to analyze the effect of technical competence on employee performance at the Manado City Tourism Office, particularly in the context of cross-divisional assignments that create a mismatch between employees' competence and their assigned tasks. This study employed a quantitative approach using an explanatory survey design. The research sample was determined through saturated (total) sampling of all 40 employees at the Manado City Tourism Office. Data were collected using a 1-5 Likert-scale questionnaire and analyzed through validity and reliability testing, classical assumption testing, and simple linear regression analysis using IBM SPSS Statistics 25. The results show that employees' technical competence is in the high category (mean = 3.48), while employee performance is in the moderate category (mean = 3.35). The regression equation obtained is Ŷ = 19.513 + 1.348X. The t-test results show that t-count (7.438) > t-table (2.021) with a significance value of 0.000 (< 0.05), meaning H0 is rejected and H1 is accepted. The coefficient of determination (R²) of 0.593 indicates that technical competence explains 59.3% of the variation in employee performance, while the remaining 40.7% is influenced by other factors outside the model, such as cross-divisional workload, motivation, work environment, and leadership. It is concluded that technical competence has a positive and significant effect on employee performance at the Manado City Tourism Office.

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