Pengaruh Social Media Marketing Activity Terhadap Willingness To Pay Premium Price Yang Dimediasi Oleh Brand Equity Pada Produk Skintific

Authors

  • Amelia Putri Universitas Esa Unggul
  • Hasyim Hasyim Universitas Esa Unggul

DOI:

https://doi.org/10.61132/maeswara.v2i3.1034

Keywords:

Social Media Marketing Activity, Brand Awareness, Brand Image, Brand Loyalty, Willingness to Pay Premium Price

Abstract

Social media marketing activities are important for companies to market their products in this digital age, where they can help companies continue to compete in the market. Therefore, this study aims to determine the size of the influence of social media marketing activity, brand awareness, brand image to willingness to pay premium price which is mediated by brand equity in Skintific products. The population in this study were people who had bought Skintific products once or more in the Jabodetabek areas. This research is a quantitative study using primary data as well as data collection techniques carried out in this study, namely using questionnaires distributed questionnaires using a Likert scale of 1-5 and distributed to 114 respondents. The analytical tool used in this study is Structural Equation Model (SEM). The findings in this study show that social media marketing activity, brand awareness, brand image, brand loyalty have a significant effect on willingness to pay premium price. Then, this study has limitations, namely the number of samples that are still not large enough to describe the actual situation.

 

 

 

References

Anselmsson, J., & Bondesson, N. L. A. (2013). What successful branding looks like: A managerial perspective. British Food Journal, 115(11), 1612–1627.

Anselmsson, J., Bondesson, N. V., & Johansson, U. (2014). Brand image and customers’ willingness to pay a price premium for food brands. Journal of Product and Brand Management, 23(2), 90–102.

Augusto, M., & Torres, P. (2018). Effects of brand attitude and EWOM on consumers’ willingness to pay in the banking industry: Mediating role of consumer-brand identification and brand equity. Journal of Retailing and Consumer Services, 42, 1–10.

Bele, A., & Va, R. (2001). The effects of brand associations on consumer response. Journal of Product & Brand Management, 10(5), 410–425.

Bîlgîn, Y. (2018). The effect of social media marketing activities on brand awareness, brand image and brand loyalty. Business & Management Studies: An International Journal, 6(1), 128–148.

Birdir, S., Ünal, Ö., Birdir, K., & Williams, A. T. (2013). Willingness to pay as an economic instrument for coastal tourism management: Cases from Mersin, Turkey. Tourism Management, 36, 279–283.

Bresciani, S., & Eppler, M. J. (2010). Brand new ventures? Brand, 19(1998), 1–14.

Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic Journal of Communication, 23(1), 46–65.

Cobb-Walgren, C. J., et al. (2016). Brand equity, brand preference, and purchase intent. 3367(April), 24–40.

Davcik, N. S., & Sharma, P. (2019). Repositório ISCTE-IUL. (351).

de Chernatony, L., & Segal‐Horn, S. (2003). The criteria for successful services brands. European Journal of Marketing, 37(7–8), 1095–1118.

Elizar, C., Indrawati, R., & Syah, T. Y. R. (2020). Service quality, customer satisfaction, customer trust, and customer loyalty in service of paediatric polyclinic over private hospital of East Jakarta, Indonesia. Journal of Multidisciplinary Academic, 4(2), 105–111.

Farzin, M., Sadeghi, M., Fattahi, M., & Eghbal, M. R. (2022). Effect of social media marketing and EWOM on willingness to pay in the etailing: Mediating role of brand equity and brand identity. Business Perspectives and Research, 10(3), 327–343.

Ferawati, R. (2018). Pengaruh brand image terhadap kesediaan konsumen membayar harga premium produk Pizza Hut (Studi kasus konsumen Pizza Hut di Yogyakarta). Universiti Islam Indonesia Fakulti Ekonomi Yogyakartam Indonesia Fakulti Ekonomi Yogyakarta.

Fitria. (2013). Pengaruh media sosial dan citra merek terhadap minat beli konsumen. Journal of Chemical Information and Modeling.

Foroudi, P. (2019). Influence of brand signature, brand awareness, brand attitude, brand reputation on hotel industry’s brand performance. International Journal of Hospitality Management, 76.

Freddy, Rangkuti. (2004). The power of brands.

Given, L. (2012). Purposive sampling. The SAGE Encyclopedia of Qualitative Research Methods, 1–12.

Godey, B., et al. (2016). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5833–5841.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (Eds.). Multivariate data analysis .Pdf.

Hair, J. F., Page, M., & Brunsveld, N. (2019). Essentials of business research methods: Business research for the twenty-first century. Routledge.

Hasanah, E. Y. (2018). Studi mengenai brand loyalty dalam meningkatkan brand equity. 17(2), 177–196.

Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. Journal of Consumer Research, 17(2), 141.

Hwang, Y. H., & Mattila, A. S. (2019). Feeling left out and losing control: The interactive effect of social exclusion and gender on brand attitude. International Journal of Hospitality Management, 77(December 2017), 303–310.

Jalilvand, M. R., & Samiei, N. (2022). The effect of electronic word of mouth on brand image and purchase intention: An empirical study in the automobile industry in Iran. Marketing Intelligence & Planning, Emerald Article.

Jin, S. K. (2021). Branding: Identity, strategi and reputation.

Keller, K. L. (1993). Conceptualizing, measuring, managing. Journal of Marketing, 57, 1–22.

Keller, K. L. (2017). Advances in luxury brand management. Advances in Luxury Brand Management.

Laroche, M., Habibi, M. R., & Richard, M. O. (2013). To be or not to be in social media: How brand loyalty is affected by social media. International Journal of Information Management, 33(1), 76–82.

Lenggono, A., Syah, T. Y. R., & Negoro, D. A. (2019). The relationship of brand communication, brand image, and brand trust to brand loyalty of Samsung cellular phone product. Russian Journal of Agricultural and Socio-Economic Sciences, 88(4), 138–143.

Linh, V. H. (2012). An overview of access to and inequality in the education system of Viet Nam. Asia-Pacific Development Journal, 19(1), 37–62.

Liu, P., et al. (2019). Willingness to pay for self-driving vehicles: Influences of demographic and psychological factors. Transportation Research Part C: Emerging Technologies, 100(December 2018), 306–317.

Lumba, M. G. (n.d.). ‘Peran Brand Love Terhadap Brand Loyalty Dan Willingness To Pay Premium Price Pada Pembeli Iphone Di Surabaya.’

Malarvizhi, C. A., et al. (2022). Modelling the significance of social media marketing activities, brand equity and loyalty to predict consumers’ willingness to pay premium price for portable tech gadgets. Heliyon, 8(8), e10145.

Ming, T. T., Ismail, H. B., & Rasiah, D. (2011). Hierarchical chain of consumer-based brand equity: Review from the fast food industry. 10(9), 67–80.

Muniz, F., et al. (2016). Young consumers.

Muzaqqi, A., Fauzi, A., & Suyadi, I. (2016). Pengaruh kesadaran merek, kesan kualitas, asosiasi merek dan loyalitas merek terhadap ekuitas merek. Jurnal Administrasi Bisnis (JAB), 31(1), 26–34.

Narteh, B. (2018). Brand equity and financial performance: The moderating role of brand likeability. Marketing Intelligence & Planning.

Netemeyer, R. G., et al. (2004). Developing and validating measures of facets of customer-based brand equity. Journal of Business Research, 57(2), 209–224.

O’Cass, A., & Grace, D. (2004). Exploring consumer experiences with a service brand. Journal of Product & Brand Management, 13(4), 257–268.

Pourazad, N., Stocchi, L., & Pare, V. (2020). The power of brand passion in sports apparel brands. Journal of Product and Brand Management, 29(5), 547–568.

Pulido-Fernández, J. I., & López-Sánchez, Y. (2016). Are tourists really willing to pay more for sustainable destinations? Sustainability (Switzerland), 8(12).

Rahayu, S., & Harsono, M. (2018). Kepercayaan merek dan brand affect sebagai anteseden dari loyalitas merek. Media Ekonomi, 18(1), 9.

Richter, A., & Koch, M. (2007). Social software - Status quo und zukunft.

Seo, E. J., & Park, J. W. (2018). A study on the effects of social media marketing activities on brand equity and customer response in the airline industry. Journal of Air Transport Management, 66(August 2017), 36–41.

So, K. K. F., Wu, L., Xiong, L., & King, C. (2018). Brand management in the era of social media: Social visibility of consumption and customer brand identification. Journal of Travel Research, 57(6), 727–742.

Sugiyono. (2018). Metode penelitian pendidikan pendekatan kuantitatif, kualitatif dan R&D.

Sung, Y., Kim, J., & Jung, J. (2012). The predictive roles of brand personality on brand trust and brand affect: A study of Korean consumers. *Journal of International Consumer Marketing, (December 2012), 37–41.

Suthianto, C. F. Y., & Syah, T. Y. R. (2023). The impact of brand equity, e-brand experience, and web entertainment toward e-satisfaction and e-loyalty on marketplace. International Journal of Electronic Commerce Studies, 14(1), 95–118.

Tafani, E., Roux, E., & Greifeneder, R. (2018). In the mood for action: When negative program-induced mood improves the behavioral effectiveness of TV commercials. Journal of Business Research, 84(July 2016), 125–140.

Tatar, Ş. B., & Eren-Erdoğmuş, İ. (2016). The effect of social media marketing on brand trust and brand loyalty for hotels. Information Technology and Tourism, 16(3), 249–263.

Taylor, S. A., Goodwin, S., & Celuch, K. (2004). The importance of brand equity to customer loyalty. Journal of Product & Brand Management, 13(4), 217–227.

Taylor, S. A., Hunter, G. L., & Lindberg, D. L. (2007). Understanding (customer-based) brand equity in financial services. Journal of Services Marketing, 21(4), 241–252.

Thomson, M., MacInnis, D. J., & Park, C. W. (2005). The ties that bind: Measuring the strength of consumers’ emotional attachments to brands. Journal of Consumer Psychology, 15(1), 77–91.

Thongmak, M. (2017). Consumer awareness and interactions in online brand community antecedents and consequences. ICETE 2017 - Proceedings of the 14th International Joint Conference on e-Business and Telecommunications, 2(Icete), 28–37.

Tri, W. (2011). Tekno Kompas. Retrieved.

Vukasovič, T. (2013). Building successful brand by using social networking media. Journal of Media and Communication Studies, 5(6), 56–63.

Wibowo, A., et al. (2021). Customer behavior as an outcome of social media marketing: The role of social media marketing activity and customer experience.

Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1–14.

Zanjabila, R., & Hidayat, R. (2017). Analisis pengaruh social media marketing terhadap keputusan pembelian Bandung Techno Park (Studi pada pelanggan Bandung Techno Park 2017). 3(2), 368–375.

Zarei, A., Farjoo, H., & Bagheri Garabollagh, H. (2022). How social media marketing activities (SMMAs) and brand equity affect the customer’s response: Does overall flow moderate it? Journal of Internet Commerce, 21(2), 160–182.

Published

2024-06-26

How to Cite

Amelia Putri, & Hasyim Hasyim. (2024). Pengaruh Social Media Marketing Activity Terhadap Willingness To Pay Premium Price Yang Dimediasi Oleh Brand Equity Pada Produk Skintific. Maeswara : Jurnal Riset Ilmu Manajemen Dan Kewirausahaan, 2(3), 350–360. https://doi.org/10.61132/maeswara.v2i3.1034

Similar Articles

1 2 3 4 5 6 7 8 > >> 

You may also start an advanced similarity search for this article.