Analisa Keterkaitan Antara Budaya Kerja, Rekayasa Proses, dan Sistem Keputusan terhadap Peningkatan Daya Saing Organisasi

Febryansyah Putra Siregar; Alif Afsal Zaydan; Nazwa Desy Kamila; Abdurrozaq Hasibuan

doi:10.61132/maeswara.v3i6.2415

Authors

Febryansyah Putra Siregar Universitas Islam Sumatera Utara
Alif Afsal Zaydan Universitas Islam Sumatera Utara
Nazwa Desy Kamila Universitas Islam Sumatera Utara
Abdurrozaq Hasibuan Universitas Islam Sumatera Utara

DOI:

https://doi.org/10.61132/maeswara.v3i6.2415

Keywords:

Business Process Engineering, Decision Support Systems, Digital Transformation, Organizational Competitiveness, Work Culture

Abstract

In the era of globalization and digital transformation, organizations strive to maintain competitiveness through optimizing internal factors such as work culture, business process engineering (BPR), and decision support systems (DSS). This qualitative research based on a Systematic Literature Review (SLR) analyzes the relationship between these three using the Denison Organizational Culture Model, Hammer & Champy BPR, and the Resource-Based View (RBV). It finds that work culture mediates the implementation of BPR and DSS to increase efficiency by 30-50%, employee productivity, and sustainable competitive advantage. Case studies such as the Toyota Production System (TPS) confirm this synergy, resulting in reduced costs, cycle times, and improved service quality. This research also emphasizes the importance of a strong work culture in supporting the implementation of new technologies and methodologies, which in turn strengthens the company's market position. Thus, organizations that are able to integrate these three elements will be better prepared to face the challenges of globalization and dynamic changes in their industry, creating a sustainable advantage and being able to survive in a highly competitive market.

Downloads

Download data is not yet available.

References

Abdurrahman, F. N., & Mahdiana, D. (2024). Pengaruh sistem pendukung keputusan (DSS) terhadap kinerja karyawan di PT. Pratama Indomitra Konsultan. Jurnal Manajemen Bisnis, 11(2), 650-654. https://doi.org/10.33096/jmb.v11i2.788

Adam, A., & Siladjaja, M. (2025). Organizational culture transformation and its impact on performance in the digital era. Dinasti International Journal of Management Science (DIJMS), 6(5), 1269-1275. https://doi.org/10.38035/dijms.v6i5.4575

Ashadimas, D. F. (2025). Human resource development and training in the digital transformation era. Curricula: Journal of Curriculum Development, 4(1), 893-908.

Bayomy, N. A., Khedr, A. E., & Abd-elmegid, L. A. (2021). Adaptive model to support business process reengineering. PeerJ. Computer Science, 7. https://doi.org/10.7717/peerj-cs.505

Christian, S., Harjanto, S., & Er, M. (2023). Hubungan antar praktik orientasi proses bisnis dalam mempengaruhi kinerja organisasi. Jurnal Sains Dan Teknologi IPTEK, 34(1). https://doi.org/10.12962/j20882033.v34i1.15155

Giantri, L. T., Hudzaifah, M., Suciana, E., Christanto, D. A., & Cahyadi, D. (2025). Optimizing digital transformation through AI and cloud technology integration for innovation in big data-driven information systems. Journal of Applied Informatics and Computing (JAIC), 9(5), 2652-2662. https://doi.org/10.30871/jaic.v9i5.10067

Hidayatullah, D., Sobandi, M. A., & Furqon, C. (2024). The effect of business process reengineering (BPR) and service quality with technology utilization on educational institutional performance through stakeholder satisfaction. ATESTASI: Jurnal Ilmiah Akuntansi, 7(2), 1026-1042. https://doi.org/10.57178/atestasi.v7i2.905

Kartini, D., & Hermawan, R. (2025). Evaluation of the effect of decision support systems on the quality of managerial decisions in MSME companies in Indonesia. Journal of Technology and Computer (JOTECHCOM), 2(1), 37-41.

Khashman, A. M. (2019). Pengaruh rekayasa ulang proses bisnis terhadap kinerja organisasi: Peran mediasi teknologi informasi dan komunikasi. Jurnal Internasional Bisnis Dan Manajemen, 14(9), 132-149. https://doi.org/10.5539/ijbm.v14n9p132

Noviana, F., & Samiyah. (2025). Konsep dasar dan implementasi manajemen sumber daya manusia dalam organisasi modern. Jurnal Akuntansi, Manajemen, Dan Ilmu Pendidikan (JAMED), 1(4), 89-102. https://doi.org/10.51878/manajerial.v4i3.3661

Popoola, O. A., Adama, H. E., Okeke, C. D., & Emmanuel, A. (2024). Cross-industry frameworks for business process reengineering: Conceptual models and practical executions. World Journal of Advanced Research and Review, 22(1). https://doi.org/10.30574/wjarr.2024.22.1.1201

Rahmatullah, F., Wijayantini, B., & Wibowo, Y. G. (2023). Analisis RBV (Resources Based View) untuk menentukan keunggulan bersaing perusahaan pada UD. Tiga Putra. Journal of Economics, Assets, and Evaluation, 1(1), 1-17. https://doi.org/10.47134/jeae.v1i1.23

Ridwansyah, Supriyaningsih, O., & Annisa, Z. (2025). Pengaruh strategi resource based view dan orientasi kewirausahaan terhadap keunggulan bersaing dalam perspektif bisnis syariah (Study pada Bigland Gallery Bandar Lampung). Jurnal Ilmiah Ekonomi Dan Manajemen, 3(6), 76-91.

Riyanto, A., Primiana, I., Yunizar, & Azis, Y. (2025). Reengineering support for competitive advantage through organizational basis, information and communication technology: A literature review. Problems and Perspectives in Management, 16(3). https://doi.org/10.21511/ppm.16(3).2018.37

Saputra, I. G. W. (2018). Transformasi budaya, total quality management, perilaku produktif karyawan, kinerja karyawan dan image perusahaan (Studi kasus Bank BPD Bali). Jurnal Manajemen Dan Bisnis, 15(4), 62-81.

Septiani, I. (2013). Analisa pengaruh business process reengineering terhadap keunggulan bersaing dan kinerja organisasi. Business Accounting Review, 1(3).

Setiawan, B., & Heikal, J. (2024). Success secret of top management Japanese employees in PT. Toyota Motor Manufacturing Indonesia by using ethnography theory. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 4(3), 1077-1092. https://doi.org/10.37481/jmeb.v4i3.871

Srihadi, P. T., & Saragih, F. D. (2019). Analysis of organization culture with Denison's model approach for automotive company in Indonesia. Jurnal Ilmu Manajemen & Bisnis, 10(2), 153-165. https://doi.org/10.17509/jimb.v10i2.17102

Sukatin, & Fajri, M. R. (2021). Budaya organisasi dalam menciptakan daya saing menuju sustainabilitas perguruan tinggi. Jurnal Idarah: Pendidikan Dan Kependidikan, 5(1), 1-16. https://doi.org/10.47766/idarah.v5i1.2272

Sukoco, I., & Dewi, R. (2019). Analysis of organizational culture in middle management and lower management level in PT XYZ Medan Sumatera Utara. AdBispreneur: Jurnal Pemikiran Dan Penelitian Administrasi Bisnis Dan Kewirausahaan, 4(2), 135-144. https://doi.org/10.24198/adbispreneur.v4i2.21823

Wahyuningsih, S. H., Sudiro, A., Troena, E. A., & Dodi, W. (2019). Analysis of organizational culture with Denison's model approach for international business competitiveness. Problems and Perspectives in Management, 17(1), 142-151. https://doi.org/10.21511/ppm.17(1).2019.13