Evolusi Manajemen Operasional di Era Digital: Tantangan dan Peluang
DOI:
https://doi.org/10.61132/manuhara.v3i3.2012Keywords:
Automation, Challenges and Opportunities, Digital Transformation, Operational ManagementAbstract
The advancement of digital technology has revolutionized the way companies manage their business operations. Operational management is no longer limited to process efficiency, but has evolved into an adaptive, data-driven system supported by advanced technologies such as artificial intelligence, the Internet of Things (IoT), big data analytics, and cloud computing. This article aims to explore the evolution of operational management in the digital era by identifying major challenges such as the digital skill gap, technological infrastructure limitations, and organizational resistance to change, while also examining strategic opportunities such as automation, enhanced efficiency, and data-based decision making. Using a qualitative approach through literature review, this study provides both theoretical and empirical perspectives on the importance of operational innovation in building competitive advantage amid ongoing digital disruption.
Downloads
References
Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), 7–35.
Armstrong, M. (2006). STRATEGIC HUMAN RESOURCE MANAGEMENT A GUIDE TO ACTION (4th ed.). Kogan Page Limited.
Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istraživanja, 29(1), 118–130.
Baron, R. M., & Kenny, D. A. (2021). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
Boin, A., & Van Eeten, M. J. (2013). The resilient organization. Public Management Review, 15(3), 429–445.
Dessler, G. (2003). Human resource management (9th ed.). Prentice Hall.
Dessler, G. (2020). Human Resource Management (15th ed.). Pearson Education.
Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2010). Organizations: Behavior, structure, processes (14th ed.). McGraw-Hill.
Hair J, R, A., Babin, B., & Black, W. (2014). Multivariate data analysis. Cengage.
Huselid, M. A., Jackson, S. E., & Schuler, R. S. (2017). Technical and strategic human resources management effectiveness as determinants of firm performance. Academy of Management Journal, 60(1), 110–130.
Jackson, S. E., Schuler, R. S., & Jiang, K. (2014). An aspirational framework for strategic human resource management. The Academy of Management Annals, 8(1), 1–56. https://doi.org/10.1080/19416520.2014.872335
Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, 55(6), 1264–1294.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376–407.
Locke, E. A. (2006). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Rand McNally.
Mangkunegara, A. P. (2016). Manajemen sumber daya manusia perusahaan (Edisi terbaru). Remaja Rosdakarya.
Momin, W. Y. M., & Mishra, K. (2015). HR analytics as a strategic workforce planning. International Journal of Applied Research, 1(4), 258–260.
Pearce, J. A., & Robinson, R. B. (2017). Strategic management: Planning for domestic & global competition (14th ed.). McGraw-Hill Education.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson Education.
Sandy, I. G. (2015). Pengaruh disiplin kerja dan motivasi terhadap kinerja karyawan. Selma: Jurnal Mahasiswa Bisnis & Manajemen, 1(4), 97–108.
Sekaran, & Bougie. (2016). Research methods for business: A skill building approach (Seventh Ed). Wiley.
Sekaran, U., & Bougie, R. (2017). Metode penelitian untuk bisnis: Pendekatan pengembangan-keahlian, Edisi 6, Buku 2. Salemba Empat.
Sopiah, & Sangadji, E. M. (2018). Manajemen sumber daya manusia strategik. Andi.
Sugiyono. (2016). Metode penelitian kuantitatif, kualitatif dan R&D. PT Alfabeta.
Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Sutrisno, E. (2016). Manajemen sumber daya manusia. Kencana Prenadamedia Group.
Thoha, M. (2021). Perilaku organisasi: Konsep dasar dan aplikasinya. RajaGrafindo Persada.
Wheelen, T. L., & Hunger, J. D. (2018). Strategic management and business policy: Globalization, innovation, and sustainability (15th ed.). Pearson.
Wright, P. M., & McMahan, G. C. (2010). Theoretical perspectives for strategic human resource management. Journal of Management, 18(2), 295–320.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.