Social Commerce 2.0: TikTok Shop dan Masa Depan Belanja Digital
DOI:
https://doi.org/10.61132/rimba.v3i2.1791Keywords:
digital shopping, e-Commerce trends, Social Commerce 2.0, TikTok ShopAbstract
The development of digital technology has given birth to a new era in the world of electronic commerce, namely social e-Commerce 2.0, which combines interactive features of social media with the ease of online transactions. One of the pioneers of this transformation is TikTok Shop, a platform that allows users to explore, promote, and purchase products directly through short video content. This article discusses how TikTok Shop revolutionizes the way consumers interact with products, the role of content creators as the main driver in marketing, and relevant business strategies amidst changes in digital consumer behavior. Through a trend analysis approach and case studies, this article examines the potential and challenges faced by TikTok Shop as a representation of the future of digital shopping. The results of the discussion show that TikTok Shop not only accelerates the buying and selling process but also creates a new ecosystem that combines entertainment, community, and consumption in one integrated platform.
Downloads
References
Brilianita, R., & Sulistyowati, R. (2023). Pengaruh Fitur Live Streaming TikTok Shop terhadap Minat Beli Konsumen di Era Digital. Jurnal Komunikasi dan Bisnis Digital, 7(2), 112–125.
https://doi.org/10.31219/osf.io/t2rnh
Brilianita, R., & Sulistyowati, R. (2023). The Adaptation of Social Media Marketing Activities in S-Commerce: TikTok Shop. Information Management and Business Review, 15(1), 176–183. https://www.researchgate.net/publication/370768561_The_Adaptation_of_Social_Media_Marketing_Activities_in_S-Commerce_TikTok_ShopResearchGate
Chaffey, D. (2015). Digital Business and E-Commerce Management: Strategy, Implementation and Practice (6th Ed.). Pearson Education.
Escandon, R. (2023, September 14). TikTok Expands into E-Commerce with TikTok Shop. Forbes. https://www.forbes.com/sites/rosaescandon/2023/09/14/tiktok-expands-into-e-commerce-with-tiktok-shop/Forbes
Hidayat, A., & Susanti, D. (2020). Pengaruh Kemudahan dan Kepercayaan Terhadap Minat Belanja Online di Marketplace Shopee. Jurnal Riset Manajemen dan Bisnis (JRMB), 5(2), 122–131. https://doi.org/10.36226/jrmb.v5i2.255
Hidayat, R., & Susanti, L. (2020). Pengaruh Ulasan Online dan Kepercayaan Terhadap Keputusan Pembelian Produk E-Commerce. Jurnal Ekonomi dan Bisnis Digital, 4(3), 89–96.
Honeybill, A. (2023). The Rise of Shoppable Content: How TikTok Creators Drive Consumer Purchases. Journal of Digital Commerce and Media, 11(1), 45–59.
Honeybill, J. (2023). Purchase Intention in TikTok Streaming Commerce: The Role of Engagement and Trust. Journal of Innovation and Entrepreneurship, 12(1), 1–15. https://link.springer.com/article/10.1007/s11846-024-00810-9
Laudon, K. C., & Traver, C. G. (2021). e-Commerce 2021: Business, Technology, and Society (16th ed.). Pearson Education.
McKenzie, L. (2024). Social Commerce 2.0: Consumer Behavior on TikTok Shop. International Journal of Digital Marketing Trends, 9(1), 1–15.
Ml, A. (2023). The Economics Behind TikTok Shop’s Success.
Ml, A. (2023). TikTok Shop Takeover: The Economics Behind TikTok Shop’s Success. Michigan Journal of Economics. https://sites.lsa.umich.edu/mje/2024/10/31/tiktok-shop-takeover-the-economics-behind-tiktok-shops-success/
Nasution, H., & Rafiki, A. (2022). The Effectiveness of Influencer Marketing on Consumer Behavior in Social Commerce. Journal of Marketing Perspectives, 10(3), 78–91.
https://doi.org/10.21467/jmp.10.3.78-91
Nasution, M. D. T., & Rafiki, A. (2022). The Effect of Online Shopping Experience on Customer Satisfaction in E-commerce Platform. Journal of Business and Management Review, 3(4), 325–333. https://doi.org/10.47153/jbmr34.1242022
Statista (2024). E-commerce User Behavior Statistics. E-commerce worldwide – Statistics & Facts. https://www.statista.com/topics/871/online-shopping/
Suryani, T., & Novianty, D. (2021). Analisis Perilaku Konsumen dalam Berbelanja Online di Masa Pandemi COVID-19. Jurnal Manajemen dan Bisnis Indonesia, 7(1), 1–12. https://doi.org/10.31843/jmbi.v7i1.175
Wijaya, T. (2018). Perilaku Konsumen di Era Digital. Jakarta: Prenadamedia Group.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Rimba : Riset Ilmu manajemen Bisnis dan Akuntansi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.