The Role of Resilience as a Moderator of the Effect of Work-Related Stress on Psychological Well-Being, Mediated by Work-Life Balance: A Study of Medical Staff at Primaya Hospital in Pangkalpinang, Bangka Belitung

Christina Santi Dwi Prastiwi; Survival Survival; Ana Sopanah; Ari Damayanti W; Eka Wilda Faida

doi:10.61132/manuhara.v4i3.2729

Authors

Christina Santi Dwi Prastiwi Universitas Widya Gama Malang
Survival Survival Universitas Widya Gama Malang
Ana Sopanah Universitas Widya Gama Malang
Ari Damayanti W STIKES Widyagama Husada Malang
Eka Wilda Faida STIKES Yayasan RS Dr. Soetomo (YRSDS) Surabaya

DOI:

https://doi.org/10.61132/manuhara.v4i3.2729

Keywords:

Medical Personnel, Psychological Well-Being, Resilience, Work Stress, Work-Life Balance

Abstract

This study examines the effect of work stress on the psychological well-being of medical personnel, with work-life balance as a mediating variable and resilience as a moderating variable. The study was motivated by the high work demands experienced by medical personnel, which may reduce psychological well-being. A quantitative explanatory design was employed. The sample consisted of 133 medical personnel at Primaya Hospital Pangkalpinang selected through proportional probability sampling. Data were collected using questionnaires and analyzed using PLS-SEM with SmartPLS 4. The results indicate that work stress has a significant negative effect on both psychological well-being and work-life balance. Work-life balance has a significant positive effect on psychological well-being and mediates the relationship between work stress and psychological well-being. Although resilience has a significant positive effect on psychological well-being, it does not moderate the relationship between work stress and psychological well-being. These findings suggest that resilience functions as a direct psychological resource rather than as a buffering factor against work stress. The study implies that improving the psychological well-being of medical personnel should focus on reducing work stress, strengthening work-life balance, and enhancing resilience as a psychological resource.

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